OUR SERVICES
Guaranteed quality of customer service and care.
Now in our 18th year of operation, Star Thoroughbreds continues to deliver quality service and exceptional customer care, ensuring that owners receive individual attention at every stage of their racing experience.
Owners may inspect their horse each Sunday from 11am until 12 noon at Gai's "Tulloch Lodge" stables, 16 Bowral Street, Kensington when the horse is in training.
A weekly report is sent to each registered owner, to advise the horse's progress that week. Each owner receives an official barrier trial and race report, together with Gai's commentary on the trial or race.
Owners are called by stable staff to confirm race day arrangements, together with Gai's thoughts about the horse's prospects in the race.
Individual owners may communicate direct with Gai's stable staff from Monday to Friday during office hours on 02 9962 1488, from 8:30am – 5:30pm.
Each share partner receives an itemized monthly account from Gai's stable. When the horse is spelling, owners receive an itemised account monthly from the various spelling farms.
Owners are regularly invited to spelling properties and stud farms and morning track work sessions at Randwick are arranged throughout the year.
NO MANAGEMENT FEES ARE CHARGED BY STAR THOROUGHBREDS ONCE A PARTNERSHIP IS REGISTERED AND THE HORSE IS NAMED.